Operations During COVID-19

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Serving you During COVID-19

CDH is providing services over the phone and continues to meet the information and communication needs of our community. In response to COVID-19, class dates are being evaluated and are subject to cancellation. Our Family and Clinic Services Lobby is STILL OPEN.

Visit our COVID-19 webpage to view latest news releases, local & regional information and more HERE.

Please call 208-327-7488 to make sure the class you have registered for is not canceled.

Environmental Health (Food/Septic/Land/Childcare)

Environmental Health can serve you via email and phone.

  • In response to COIVD-19, class dates are being evaluated and are subject to cancellation.  Please call 208-327-7499 to make sure the class you registered for is not canceled.
  • Submit food and septic paperwork by email and pay by phone. Submit completed food and septic forms to ehapps@cdh.idaho.gov.


WIC - Women, Infants and Children (WIC)

WIC services are being provided over the phone and through telehealth communication. Call 208-327-7488 to speak with WIC staff.

  • WIC can load benefits to your WIC card over the phone.
  • Current phone numbers are necessary for phone appointments during their scheduled times.
  • WIC Breastfeeding classes have been canceled until further notice. WIC providers are available to offer breastfeeding help over the phone or in person.


WIC - Reproductive Health and Immunizations

WIC is operating from 8 am to 5 pm Monday - Friday. Call 208-327-7488 to speak with WIC staff to answer any questions and determine if a service can be provided or if it can wait. 

  • WIC is still open and is offering services on an essential basis. Clinic staff are offering phone and telehealth visits.
  • Immunizations are offered on a limited basis. Routine immunizations are recommended to be postponed.
  • Recommendation is if individual is asymptomatic and can wait, they should. For individuals with symptoms, call the clinic and a clinic staff member can assist via phone or telehealth visit or if the person should come in for a visit.
  • Clinic can see minor illness/injuries, STI symptoms/complaints, Birth control, and other concerns related to primary care.   


Parent as Teachers (PAT)/Infant & Early Childhood Mental Health (IECMH)

All in-home visits have been discontinued. Read below for ways CDH can still serve you via telecommunicaiton.

  • Until there is guidance to discontinue any in-person visits, PAT and IECMH participants can choose to come into CDH for their normal sessions as long as they are in good health at the time of the visit.
  • Most home visits (PAT & IECMH) will be offered virtually, via webinar (PAT) and telehealth (IECMH). PAT home visitors can drop off kits to participating families with activites for the parent/s and child/ren to do together.
  • Monthly PAT Group Connections will not be offered until guidance around gatherings changes.


Oral Health

Oral Health services have been temporarily impacted and are not being offered.

  • At this time, First Teeth Matter is not considered an essential service. It's not possible for providers and clients to maintain the recommended distancing during most oral health visits.
  • Due to school closures, the Oral Health Program will not complete the last-scheduled school sealant clinic of the school year - scheduled for Cascade in April.
  • Our partners at Friends of Children and Families (FOCAF) have also canceled our fluoride varnish clinics with their Early Head Start and Head Start participants.


Healthy Living

Fit and Fall Proof™ classes are on hiatus until further notice. Please call 208-327-8591 with any questions.

  • The District IV Citizen Review Panel has postponed the April 7th, 2020 meeting.
  • This post satisfies the notice of meeting requirements in Idaho Code 74-204(1), Open Meeting Law.
  • The R4 Behavioral Health Board Meeting on April 9th, 2020 will be a virtual meeting using GoToMeeting.